Know every customer, manage every deal.
A CRM built for conversations. One rich profile per customer, a visual pipeline for your deals, and automated journeys that move people from first message to loyal regular.
Your customers, organised.
Rich profiles
Contact details, tags, notes, order and booking history — everything about a customer in one view.
Visual pipelines
Drag deals through stages you define, so you always know who to follow up with next.
Customer journeys
Trigger automated follow-ups as customers move stages — welcome, nurture, win-back and more.
Message the right people, not everyone.
Group contacts by spend, last visit, service, tag or any field, then send a targeted broadcast or drop them into a journey. Relevance is what makes automation feel personal.
A CRM every part of DMly writes to.
Your contact records fill themselves from the inbox, automations, bookings and reviews — so the whole platform stays in sync.
Reply with the whole history in view.
Open any chat and the member’s profile is right there — plan, visits and notes — so every reply feels personal, whoever sends it.
Let a segment trigger the right message.
Build a segment once — lapsed members, expiring passes — and automations reach exactly those people at exactly the right moment.
See every class and booking on the timeline.
Each booking writes straight to the member’s record, so you can spot your regulars and follow up the moment attendance slips.
Know exactly who left five stars.
Reviews link back to the member who wrote them, so you can thank advocates by name and catch a frustrated regular before they lapse.
From messy to managed.
Import or capture
Bring contacts in, or let every new chat create one automatically.
Build your pipeline
Define stages that match how your business actually works.
Automate journeys
Trigger the right message as customers move between stages.
CRM, answered
Yes — upload a spreadsheet and map your columns. New contacts are also created automatically from chats.
Fully. Name your stages, add as many as you need, and run separate pipelines for different services.
Yes — every conversation across every channel is linked to the customer’s single profile.
They can. Moving a deal to a stage, adding a tag or a booking can all trigger an automated journey.
Put every customer in one place.
Start free — import your contacts and build your first pipeline today.
