Google Business Profile

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Google Business Profile · Reviews & Q&A

Own your Google presence and turn visits into 5-star reviews.

Manage your listing, hours, photos and posts from DMly, automatically ask happy customers for a Google review over WhatsApp & SMS, and reply to every review and question right from your inbox.

Official Google Business Profile APIAuto review requestsReply from your inbox
Google Business Profile
Glow Salon
GOOGLE BUSINESS PROFILE
4.9
★★★★★
127 reviews · +12 this month
“Best colour I’ve had in years — booked my next visit already!” — Maria G.
GoogleAUTO REVIEW REQUEST SENT · WHATSAPP
What you can do

Everything your Google profile can be for your business.

Profile management

Edit business info, hours, photos and Google Posts from DMly — and keep every location accurate without logging into Google.

Automated review requests

After each visit, DMly asks happy customers for a Google review with a one-tap link — sent at the perfect moment, automatically.

Reply to reviews & Q&A

Answer Google reviews and questions from your DMly inbox with AI-drafted replies — negative feedback routed to you privately first.

Multi-channel requests

Send review asks over WhatsApp, SMS, Instagram or Messenger — DMly picks the channel each customer is most likely to answer.

Business profile

Your listing, always accurate — edited from DMly.

Update your name, hours, photos and Google Posts without leaving DMly. Changes sync straight to your live profile, so customers always see the right details across every location.

Edit info, hours & holiday hours in seconds
Publish photos & Google Posts on a schedule
Keep every location in sync from one place
Business profile
Open now
Glow Salon
Hair salon · $$ · 4.9 ★ (127)
24 High Street, Leeds
+44 113 496 0321
Mon–Sat · 9am–6pm
UPDATED FROM DMLY · SYNCED TO GOOGLE
Automated review requests

Every happy visit, one tap from a 5-star review.

After each appointment, DMly sends a warm message asking how it went — with a one-tap link straight to your Google profile. And it goes out on the channel your customer actually answers: WhatsApp, SMS, Instagram or Messenger.

Auto-triggered after each visit or appointment
One-tap link straight to your Google review page
Sent over the channel each customer prefers
WhatsAppWhatsApp SMS InstagramInstagram MessengerMessenger
SMS · review request
Thanks for coming in, Maria! 💚 How did we do today?
★★★★★
GoogleLeave a Google review
Reviews & Q&A

Reply to every review and question from your inbox.

New Google reviews and Q&A land right in your DMly inbox, with AI-drafted replies ready to send in a tap. Unhappy feedback is routed to you privately first, so you can make it right before it goes public.

Reviews & questions in the same shared inbox
AI drafts an on-brand reply for every review
Negative feedback routed to you privately first
GoogleGoogle review
TB
Tom Blake
★★★★★
Fantastic cut and a lovely, welcoming team. Booked my next visit already.
YOUR REPLY · AI-DRAFTED
Thanks so much, Tom! 💙 See you next month.
Q&A
Q: Do you take walk-ins?
A: Yes — weekday mornings are usually free!
On the official platform

Built on the official Google Business Profile API.

No scraping, no unofficial hacks. DMly connects through Google’s official Business Profile API, so your listing stays yours and your reviews stay compliant.

Official
Connected through Google’s Business Profile API — no risk.
Accurate
Push edits to info, hours, photos and posts in real time.
Multi-location
Manage one storefront or fifty from a single dashboard.
Insightful
Track your rating, review volume and new reviews this month.
How it works

Live on your profile in an afternoon.

01

Connect your profile

Link your Google Business Profile in a couple of clicks — DMly does the rest.

02

Turn on auto requests

Pick your channels and timing, and let DMly ask happy customers for reviews.

03

Reply & watch it climb

Answer reviews from your inbox and watch your rating and review count grow.

Questions

Google Business Profile, answered

Do I give up control of my listing?

No. DMly connects through Google’s official Business Profile API — you approve the changes, and your listing stays entirely yours.

Which channels do review requests use?

WhatsApp, SMS, Instagram and Messenger. DMly sends each request on the channel that customer is most likely to open and answer.

Can I reply to reviews from DMly?

Yes. Google reviews and Q&A land in your inbox with AI-drafted replies you can edit and post in a single tap.

How do you handle unhappy customers?

Negative feedback is routed to you privately first, so you can put things right before it ever turns into a public 1-star review.

One platform

Google is just the start.

Your Google profile plugs into the whole DMly platform — reputation, a CRM that knows every reviewer, and multi-channel automation that sends the requests, all in one place.

Reputation

Every happy visit becomes a Google review.

DMly catches customers at the perfect moment, funnels the happy ones to Google and quietly flags the unhappy ones to you — so your rating climbs and your local ranking follows.

Auto-requests timed after each appointment
AI-drafted replies to every Google review
Unhappy replies routed to you privately first
Google
Glow Salon
GOOGLE BUSINESS PROFILE
4.9
★★★★★
+38 reviews this quarter
“Booked after a quick text and left glowing — the whole team is lovely!”
Contacts & CRM

Every reviewer is a customer you already know.

DMly knows who visited, what they booked and how happy they were — so review requests go to the right people, and each reply is signed by someone who remembers them.

Full profile, tags and visit history per contact
Only ask happy, recent customers for reviews
Segment by spend, service or last visit
MG
Maria Gomez
VIP · 8 visits · $940 spent
GoogleLeft a 5-star review · 2 days ago
colourloyalreviewer
Note: Reviewed after her colour appointment. Prefers Sara.
Multi-channel automation

Send review requests on the channel each customer answers.

One flow, every channel. DMly reaches customers on WhatsApp, SMS, Instagram or Messenger, waits for the right moment and follows up — so far more requests turn into real reviews.

Requests over WhatsApp, SMS, Instagram & Messenger
Smart timing & gentle follow-ups built in
One flow reused across all your channels
Review requests · this month
WhatsApp
WhatsApp
214 sent
SMS
96 sent
Instagram
Instagram
41 sent
351 REQUESTS → 88 NEW GOOGLE REVIEWS

Grow your Google reputation on autopilot.

Start free — connect your Google Business Profile and turn on auto review requests today.

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