WhatsApp Business API

Channels  /  WhatsApp
WhatsAppWhatsApp · Official Business API

Make WhatsApp your busiest sales and service channel.

Broadcast to thousands, automate replies with AI, and let your whole team answer from one shared inbox — all on the Official WhatsApp Business API, on your own verified number.

Official APIVerified green tickNo per-message markup
WhatsApp
Maria Gomez
WHATSAPP
Hi! Any slots this Saturday? 😊
Yes — 2pm or 4pm are open. Want me to book you in?
2pm please 🙌
AI REPLIED & BOOKED AUTOMATICALLY
What you can do

Everything WhatsApp can be for your business.

Broadcasts

Send personalised campaigns to thousands with delivery, read and click tracking — and stay compliant with opt-outs built in.

Automation & AI

Build no-code flows and let AI answer FAQs, qualify leads and book appointments 24/7 — handing off to a human whenever needed.

Shared inbox

Your whole team answers from one place, with assignment, private notes and bot-to-human handover on every chat.

Business calling

New

Take voice calls right inside WhatsApp — customers call your verified number and reach your team in the shared inbox.

Broadcasts

Campaigns that land in the app they check most.

WhatsApp opens beat email many times over. Segment your contacts, personalise with merge fields, schedule ahead and watch the results roll in.

Segment by tag, spend or last visit
Media, buttons and quick replies
Automatic opt-out handling
New broadcast
Audience · 8,247
Hi {first_name} 👋 It’s been a while! Book this week and get 15% off — reply BOOK.
96.8%
Delivered
74%
Read
1,438
Clicks
On the official platform

Built on the Official WhatsApp Business API.

No unofficial workarounds, no bans. DMly is a Meta Business Partner, so your number stays compliant and your messages get delivered.

Verified
Apply for the green tick on your number.
Compliant
Templates, opt-ins and opt-outs handled for you.
Scalable
Send at volume without rate-limit headaches.
Transparent
Pay Meta’s conversation rates with no markup.
Business Calling New

Now your customers can call you — right inside WhatsApp.

With the Official WhatsApp Business Calling API, customers tap to call your verified number without leaving the chat. Calls ring your whole team in the shared inbox, and every one is logged to the contact — no extra app, no number to hand out.

Voice calls on the Official WhatsApp Business Calling API
Escalate any chat to a call in one tap — context comes with it
Ring the team, route to the right agent and log every call to the CRM
Business hours, voicemail and an AI voice agent to catch overflow
WhatsAppVoice call
02:14
MG
Maria Gomez
Connected · Colour appointment
ANSWERED BY SARA · LOGGED TO CRM
How it works

Connected in an afternoon.

01

Connect your number

Bring your own number or get a new one, and verify with Meta in a few clicks.

02

Build your first flow

Set up a welcome message, an FAQ bot and a booking flow with the visual editor.

03

Go live & broadcast

Import contacts, send your first campaign and start booking from the chat.

Questions

WhatsApp, answered

Do I need a new phone number?

No — bring your existing business number, or get a fresh one inside DMly. Either way it’s registered on the Official API.

Can customers still message me normally?

Yes. To your customers it’s just WhatsApp. Behind the scenes, every chat lands in your DMly team inbox.

Will I get the green verified tick?

You can apply for it once your number is connected. We guide you through Meta’s business verification.

How much do messages cost?

You pay Meta’s standard per-conversation rates directly, with no markup from DMly on top.

One platform

WhatsApp is just the start.

Your WhatsApp number plugs into the whole DMly platform — automation, a shared inbox, CRM, bookings, reviews and growth tools, all in one place.

Multi-channel automation

Broadcast to the app your customers actually open.

WhatsApp messages get read in minutes, not days. Segment your list, personalise with merge fields, schedule ahead and let AI handle the replies that come flooding back.

Template campaigns to thousands, fully compliant
Drip sequences triggered by keywords & events
AI replies within the 24-hour service window
WhatsAppBroadcast · 5,120 sent
Hi {first_name} 👋 Midweek treat — book by Friday for 15% off. Reply BOOK.
96%
Delivered
74%
Read
1,438
Replies
Unified team inbox

Share one WhatsApp number across your whole team.

No more passing a phone around. Everyone answers the same WhatsApp number from their own login, with chats assigned, notes kept private and nothing slipping through.

One shared number, many agents
Assign chats & hand off from AI to a person
Private notes & canned replies for speed
WhatsApp · +44 7700 900321
WhatsApp
Maria Gomez
2pm please 🙌
You
WhatsApp
Tom Blake
Can I move to Friday?
Bot → Sara
WhatsApp
Nadia K.
Do you have gift cards?
Omar
Contacts & CRM

Every WhatsApp number becomes a known customer.

The first time someone messages, DMly creates a profile — name, tags, past bookings and spend. Your next reply already knows who they are and what they like.

Auto-created profiles from the first message
Pipeline stages for every enquiry
Segment by spend to target broadcasts
MG
Maria Gomez
VIP · 8 visits · $940 spent
WhatsAppFirst messaged 6 months ago
colourloyalafternoons
Note: Allergic to almond oil. Prefers Sara.
Bookings, sales & finance

Book and take payment without leaving the chat.

A customer asks for a slot, picks a time, pays a deposit and gets a reminder — the entire booking-to-payment loop happens inside one WhatsApp thread.

Slots offered right in the conversation
Deposits & full payment collected in chat
Auto-reminders that cut no-shows in half
Any colour slots Saturday?
Sat 11amSat 4pm
4pm 🙌
BOOKED · $20 DEPOSIT PAID
Reputation

Turn a WhatsApp thank-you into a Google review.

An hour after a great visit, DMly sends a warm WhatsApp message asking for a review — with a one-tap link to your Google profile. Happy customers, caught at the perfect moment.

Auto-requests triggered after each appointment
Unhappy replies routed to you privately first
One-tap link straight to your Google profile
Thanks for coming in, Maria! 💚 How did we do?
★★★★★
GoogleLeave a Google review
Growth tools

Turn ads, links and QR codes into WhatsApp chats.

Click-to-WhatsApp ad links, a QR code on your window, a link in your bio — every entry point opens a chat and drops the new contact straight into an automated flow.

Click-to-WhatsApp links for ads & bios
Branded QR codes for print & in-store
Every source tracked back to bookings
WhatsAppScan to chat on WhatsApp
312 scans → 47 bookings
More channels

Put WhatsApp to work this week.

Start free — connect your number and send your first campaign today.

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