Careers

Careers

Work with us.

We build software that thousands of small businesses open first thing in the morning and last thing at night. It is a small team, so every role here has a visible effect on that.

We are not hiring at the moment.

There are no open roles today, and we would rather say so plainly than keep a list of jobs that do not exist. When something opens it will be posted on this page first. If one of the areas below is your field, send us an introduction anyway: we keep them on file and read them before we advertise anywhere.

Introduce yourself
Where we hire

The roles we usually hire for.

Almost every role we have opened has fallen into one of these four areas.

Marketing

Owning how a salon owner in Lagos or Manchester first hears about DMly, and whether what they read sounds like it was written by someone who understands their day. Content, search, lifecycle email, paid acquisition and the comparison pages that do a lot of quiet work for us.

Content and SEOLifecycle emailPaid acquisitionCopywriting

Engineering

The platform behind the inbox: messaging infrastructure across eight channels, the automation engine, the booking and payments layer, our public API, and the mobile app. Plenty of the work is integration work against other people’s APIs, which is unglamorous and matters enormously.

BackendFrontendMobileIntegrationsInfrastructure

Design

Product design for people who are not sitting at a desk. Our users are cutting hair, running a class or serving a table when they open the app, so the bar is whether something can be done one-handed in ten seconds. Also brand, marketing site and the visual side of the product.

Product designBrandWebDesign systems

Customer support and success

The people who get a business from signed up to genuinely using it: onboarding calls, WhatsApp Business API approvals, untangling a flow that is not firing, and writing the help centre article so the next person never has to ask. Closest role to the customer, and the one that teaches us the most.

OnboardingTechnical supportDocumentationAccount management
What we look for

Less about the CV than what you have finished.

We are a small team, so the same four things come up whichever role we are filling.

1
You have shipped something end to endNot just contributed to it. We care much more about one thing you owned from idea to live than a long list of things you were near.
2
You write clearlyMost of the work is explained in writing before it is built, sold or supported. Clear writing is the closest proxy we know for clear thinking.
3
You like the customer, not the categoryOur users are hairdressers, physios, tutors and restaurant owners. If you find that more interesting than enterprise software, you will enjoy it here.
4
You can work without a queue of ticketsNobody here is handed a fully specified task. Being able to choose the next most useful thing and start it is most of the job.
Introduce yourself

No role open, but the door is not locked.

Send us a short note saying which of the four areas you work in, one thing you built or ran that you are proud of, and a link to see it. That is enough. No cover letter, and please do not write us a five-page proposal for our roadmap.

Write to
hello [at] dmly.io
Subject line: Introduction for future roles

We read everything that arrives and keep it on file, but with no role open we cannot promise a reply to each one. When something does open, this page and that inbox are the first places we look. Recruitment agencies: please do not contact us about candidates.

Want to understand what we are building first?

The best way to know whether you would enjoy working on DMly is to use it.

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