Comment Automation

Solutions  /  Comment automation
Capability · Comments

Turn public comments into private customers.

Auto-reply to comments, launch comment-to-DM campaigns, and let AI moderate spam and abuse — automatically. Every comment becomes a chance to book, sell or delight.

Works on FacebookFacebook InstagramInstagram TikTokTikTok
GS
glow.salon
INSTAGRAM · POST
Comment BOOK and we’ll DM your slot ✨
P
priya_l  BOOK please! 🙌
COMMENT → DM SENT
Hi Priya! Just sent you a DM with the link 💚
What you can do

Three jobs, done automatically.

Auto-reply to comments

Reply publicly to keyword comments so every post feels responsive, even while you sleep.

Comment-to-DM campaigns

A keyword sends an instant DM with your link, offer or booking flow — reach becomes revenue.

AI moderation

Hide spam, scams and abusive comments automatically so your comment sections stay clean.

Reach → revenue

Your best-performing post is a booking engine.

Every comment is intent. Capture it the moment it happens: reply, DM and start a flow, then save the person as a contact you can re-engage. One viral post can fill a week of appointments.

Different keywords for different offers
Track which posts drive the most bookings
New commenters saved straight to your CRM
From one reel
418
auto-DMs sent
63
Booked
100%
Auto-replied
One platform

From a comment to the whole platform.

A comment isn’t a dead end — it can open an automated flow, a contact record, a booking and a review, all inside DMly.

Multi-channel automation

From comment to booked table, automatically.

Someone comments on your post and a flow takes over — replying, sending the menu and offering a table, without anyone lifting a finger.

Keyword-triggered flows
Menu & offer sent in the DM
Runs 24/7 across your posts
1Comment “TABLE”
2Auto-reply + DM menu
3Offer a table slot
Unified team inbox

Every comment reply in one inbox.

Comment threads from Facebook, Instagram and TikTok land next to your DMs, so the team answers everything from a single screen.

All comments in one queue
Public reply or private DM
AI hides spam and abuse
Sunset Grill · inbox
foodie_max
Is the patio dog friendly?
Comment
Grace L.
Booking for 6?
DM
Contacts & CRM

Turn a commenter into a contact.

Every person who comments can become a tagged contact, so a one-off fan on a reel turns into someone you can reach again.

Contacts built from comments
Tag by post and interest
Feeds your next broadcast
MX
foodie_max
From TikTok comment
patiofrom TikToknew
Captured: Asked about dog-friendly seating
Bookings, sales & finance

Book the table right from the DM.

Once the flow has their attention, it offers real availability and confirms the booking — turning a comment into a paid, seated guest.

Live tables inside the chat
Deposits for big groups
Reminders cut no-shows
Table for 4 on Friday?
Fri 7:00Fri 8:30
Fri 8:00 is yours — see you then 🌅
BOOKED · REMINDER SET
How it works

Set it up before you post.

01

Connect your accounts

Link Facebook, Instagram and TikTok in a few clicks.

02

Set keywords & rules

Choose replies, DMs and what AI should hide.

03

Post & convert

Publish and let the comments turn into customers.

Questions

Comment automation, answered

Which platforms are supported?

Facebook, Instagram and TikTok — reply to comments and trigger DMs on all three.

Is it within platform rules?

Yes. It uses each platform’s official APIs and respects their messaging windows and rate limits.

How does AI moderation work?

AI reviews new comments and hides spam, scams and abuse based on rules you control.

Can I use multiple keywords?

Absolutely — run many keywords at once, each triggering a different reply, DM or flow.

Make your comments work for you.

Start free — set up comment-to-DM before your next post.

Scroll to Top