Live Chat Widget

Channels  /  Live Chat
Live Chat · Website widget

A website chat widget that never leaves a visitor waiting.

Add DMly’s live chat to your site and greet visitors instantly with AI, capture their details, and route the conversation into the same inbox as WhatsApp and social — so it’s never a dead end.

yoursite.com
Chat with us
Hi! How can we help? 👋
Do you take walk-ins?
What you can do

Your website’s front desk.

Instant AI greeting

Welcome every visitor and answer common questions the moment they land.

Capture leads

Collect a name and number so no enquiry is ever lost, even after hours.

One shared inbox

Website chats sit beside WhatsApp and social, so your team answers in one place.

Continue anywhere

Start on the site, finish on WhatsApp.

Visitors who need to leave can continue the same conversation on WhatsApp. No lost context, no “please fill this form again” — just a thread that follows them.

Fully customizable colors and position
One line of code to install
Office-hours and away messages
Response time
< 5s
to first reply, 24/7
AI covers nights and weekends so leads never wait.
How it works

Add it to your site today.

01

Style your widget

Set your colors, greeting and position in a few clicks.

02

Paste the snippet

Drop one line of code into your site — works with any platform.

03

Start chatting

Visitors chat, AI replies, and your team jumps in when needed.

Questions

Live chat, answered

Does it work on my website platform?

Yes — the widget is a single snippet that works on WordPress, Shopify, Wix, Webflow and custom sites.

Can visitors continue on WhatsApp?

They can. The conversation carries over to WhatsApp with full history intact.

What happens outside office hours?

AI keeps answering, and you can show an away message and capture details for follow-up.

Can I match my brand?

Fully — set the colors, avatar, greeting and position to match your site.

One platform

Your website chat, connected to everything.

The widget is the front door — behind it sits the whole DMly platform: automation, a shared inbox, CRM, bookings and reviews.

Multi-channel automation

Greet every visitor instantly with AI.

The moment someone lands on your site, AI says hello, answers the common questions and captures their details — so a curious visitor never bounces without a trace.

Instant AI greeting, 24/7
Office-hours & away messages
Reuse the same AI across every channel
Chat with us
Hi! How can we help? 👋
Do you take walk-ins?
We do! Want me to check today’s availability?
Unified team inbox

Website chats beside every other channel.

A visitor’s chat lands in the same inbox as WhatsApp and social. If they leave mid-conversation, it can continue on WhatsApp — no lost context, no repeated questions.

One inbox for web, WhatsApp & social
Continue on WhatsApp with full history
Assign, note & hand off from AI
Inbox · from website
Visitor · /pricing
Do you take walk-ins?
You
WhatsApp
Continued on WhatsApp
same visitor
AI
Contacts & CRM

Turn anonymous visitors into contacts.

Capture a name and number before the chat ends, and every website visitor becomes a contact you can follow up with — not a bounce you never hear from again.

Lead capture built into the widget
Tagged by the page they came from
Follow up later with a broadcast
Response time
< 5s
to first reply, day or night
AI covers nights and weekends so leads never wait.
Bookings, sales & finance

Book straight from your website chat.

A visitor asking about availability can pick a slot and pay a deposit inside the widget — the highest-intent moment on your whole site, captured instead of lost.

Booking inside the widget
Deposits & payments in-chat
Reminders keep the appointment
Any consultations this week?
Wed 3pmFri 10am
BOOKED FROM THE WIDGET
Reputation

Follow up for a review, automatically.

A visitor who booked through your site is a happy customer in the making. After their visit, DMly follows up for a Google review — turning web traffic into local reputation.

Auto follow-up after the visit
One tap to your Google profile
AI replies to every review
Google
Your business
GOOGLE BUSINESS PROFILE
4.8
★★★★★
From website bookings
More channels

Never miss a website visitor.

Start free — add live chat to your site in a couple of minutes.

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