Every conversation, every channel, one shared inbox.
Your whole team answers WhatsApp, Instagram, Messenger, TikTok, Telegram, SMS and live chat from a single screen — with assignments, private notes and smooth bot-to-human handover.
Built for teams that reply fast.
Assign & collaborate
Route chats to the right teammate, @mention colleagues, and leave private notes customers never see.
Bot-to-human handover
AI handles the routine and passes anything tricky to a person, with the full conversation in context.
Canned replies & tags
Answer common questions in a tap, tag conversations, and keep every thread organised.
Stop asking customers to repeat themselves.
Messages from every channel merge into one profile, so whoever picks up the chat sees the whole history — past orders, bookings and notes — and can pick up right where things left off.
WhatsApp · todayInstagram · last weekOne inbox, wired into the whole platform.
Every message your team answers is already connected to automation, your CRM, bookings and reviews — no copy-paste, no extra tools.
Let AI clear the easy ones first.
Before anyone logs in, automations answer FAQs, qualify leads and book appointments — so your team opens the inbox to a shorter, warmer queue.
Social comments land in the same queue.
Comments from your posts flow into the inbox right beside your DMs, so a question on a reel never gets missed while your team is on WhatsApp.
Full history beside every chat.
Open a conversation and see past visits, tags and notes — so whoever replies sounds like they already know the patient, not a stranger.
Book the appointment without leaving the thread.
Offer slots, confirm and take a deposit right inside the conversation — the calendar updates itself and a reminder goes out automatically.
Turn a good visit into a good review.
After you close a conversation, DMly can ask for a Google review and route any unhappy reply back to the inbox first — so your rating keeps climbing.
Up and running fast.
Connect channels
Link every channel your customers message you on.
Invite your team
Add teammates and set roles and assignment rules.
Reply together
Everyone answers from one calm, shared inbox.
Team inbox, answered
Add your whole team; seats depend on your plan. Everyone shares the same inbox with their own login.
Assignment and typing indicators prevent double-replies, so no customer gets two answers to one question.
Always. Private notes and @mentions are visible only to your team, never to the customer.
Yes — reply on the go from iOS and Android, with the same inbox and history as desktop.
Bring every chat into one inbox.
Start free — connect your channels and invite your team today.
