Nigeria
AI agents for Nigerian businesses
An AI receptionist that knows your prices and your pidgin
Trained on your price list, menu, policies and past conversations. It answers in the English your customers actually use, quotes the right naira figure, and hands over to your team the second it matters.
Trained on your content
English and pidgin
Human handover
Works 24/7
What it can do
Not a chatbot with three buttons
Knowledge
Answers from your own documents
Upload a price list, menu, brochure or FAQ. It quotes the real figures, never invented ones.
Tone
Sounds like your business
Formal for a clinic, warm for a salon, streetwise for a thrift store. You set the voice and it holds it.
Qualifying
Asks the questions you would ask
Budget, location, date, how many people. By the time your team picks up, the lead is already qualified.
Actions
It can actually do things
Check the calendar, hold a slot, send a payment link, look up an order, log a complaint.
Handover
Knows when to step back
Complaints, negotiations and anything it is unsure about go straight to a human with the full thread.
Guardrails
Never promises what you cannot do
Set the rules on discounts, refunds and delivery, and it stays inside them.
A conversation
Handling a real enquiry at 1am
It quotes correctly
Prices come from your uploaded list, so nobody is promised ₦5,000 for a ₦25,000 service.
It captures the lead
Name, service and preferred day are saved on the customer record before your team wakes up.
It escalates properly
Anything about a refund or a complaint is passed to a human immediately.
Watch it work
An agent that knows your prices, your branches and your pidgin
It quotes real figures
Answers come from your uploaded price list, never invented.
It knows when to stop
Complaints, refunds and anything unusual go to a human with the thread attached.
It speaks like your customers
English, Nigerian Pidgin, and a light touch of Yoruba, Hausa or Igbo when a customer opens that way.
Explore
Four things people get wrong about AI agents
Making things up
It answers from your documents only
Upload your price list, menu, policies and FAQ. The agent is instructed to answer from that material and to say it will check with a colleague when it does not know. No invented prices, no imaginary branches.
What it answers
The questions your customers actually ask, all day, every day
Every one of these is answered from your own documents, in seconds, without waking anybody up.
Going deeper
Setting up an agent that your customers trust
Start with your ten most asked questions
Scroll your WhatsApp and write down the ten questions you answer every day, with the exact answer you normally give. That single document removes most of your daily typing, and it is usually enough to launch with.
Give it boundaries in writing
What it must never discuss, what it must never promise, when it must fetch a human, and what discount it is allowed to mention. Clear limits are what make an agent safe to leave alone at night.
Review the transcripts for a week
Read what it got wrong and fix the source document, not the model. After a week, most businesses reach a point where the agent handles the large majority of first messages without anybody intervening.
Keep the human visible
Customers are fine with automation that is fast and honest. A quick line offering to connect a colleague, and a staff member who genuinely appears when asked, is what keeps the goodwill.
Hire the staff member who never sleeps
Upload your price list and the agent is ready in an afternoon.