Nigeria
Facebook Messenger automation in Nigeria
Facebook Messenger automation that answers every message on time
Marketplace enquiries, page comments and Messenger chats all land in one inbox, with automatic replies for the questions you answer twenty times a day.
Messenger automation
Page comment replies
Marketplace leads
Messenger inbox
The basics
How Facebook Messenger automation works in Nigeria
Many Nigerian customers still find businesses on Facebook first. They expect an answer as fast as on WhatsApp.
Messenger chats in the team inbox
Messages to your Facebook page arrive in the same inbox as WhatsApp and Instagram, so nothing waits in a page inbox nobody checks.
Comments become conversations
A comment under a post can get a public reply and a private message with the details, the way it works on Instagram.
Routine questions answered automatically
Price, location and opening questions get an instant reply from keyword flows or an AI agent trained on your business.
Your team takes over when it matters
Anything the automation cannot handle goes to a person with the whole conversation attached.
What it does
Your page stops being a noticeboard and starts selling
Plenty of Nigerian businesses still get most of their leads from Facebook. The problem is never traffic, it is response time.
Auto reply
Instant answers to page messages
Price, location, opening hours and delivery questions answered the moment they arrive, in your own words.
Comments
Reply to comments automatically
Respond under the post and move the buying conversation into Messenger where you can close it.
Lead ads
Follow up on Meta lead forms
Somebody fills your lead form and gets a WhatsApp or Messenger follow-up within a minute, not next week.
Team inbox
No more sharing a password
Your staff answer from DMly with their own logins, and you can see who said what.
Getting started
How to set up Facebook Messenger automation in Nigeria
Step 1
Connect your Facebook page
Through Meta, in a few minutes. Messenger chats start arriving in the inbox.
Step 2
Set comment replies
Choose the posts and keywords that get a public reply and a private message.
Step 3
Turn on the AI agent
Train it on your prices and policies so it answers the everyday questions.
Step 4
Assign chats to your team
Route Messenger conversations to the people who handle them.
Why DMly
Why Nigerian businesses choose DMly
What your customers already do on WhatsApp, Instagram and Facebook, handled in one place and priced in naira.
01Priced in nairaPlans from ₦29,000 a month, and Meta's message costs explained in naira before you send.
02The official WhatsApp APIRuns on Meta's official WhatsApp Business API, on your own number.
03Every channel, one inboxWhatsApp, Instagram, Facebook, TikTok, Telegram, SMS and website chat, answered by one team.
04Bookings and payments in the chatTake bookings, send invoices and share Paystack payment links without leaving the conversation.
05Set up for you, freeTell us what you want to automate and we build it with you, including help with Meta business verification.
06People you can reachCall or WhatsApp our team on 0806 121 1164.
Start your 7-day free trialChat with us on WhatsAppNo card needed for the trial. Setup help is free.
Setup
Facebook Messenger automation in Nigeria: what businesses ask
What access do you need?
Admin access to the Facebook page, granted through Meta Business Suite. It takes about two minutes and you can revoke it at any time.
Can I run Messenger and WhatsApp together?
Yes, and most businesses do. The same AI agent and the same team inbox serve both.
Do comments get answered automatically?
Only on posts you choose, with keywords you set. Everything else stays manual.
Can I run it with WhatsApp?
Yes, that is the point. Same inbox, same customer record, same reports.
Does it work with Meta ads?
Yes, click-to-Messenger and click-to-WhatsApp campaigns both land in DMly with the ad name attached.
Is Messenger automation allowed by Meta?
Yes, through Meta’s official messaging API, replying to people who messaged or commented first.
Can I answer Facebook and WhatsApp from one place?
Yes. Both arrive in the same team inbox, with the same AI agent and the same team.
Can it reply to page comments?
Yes. A comment can get a public reply and a private message with the details.
How much does Facebook Messenger automation cost in Nigeria?
DMly plans start at ₦29,000 a month, with every channel included. Messenger replies carry no per-message charge from Meta.
Explore
Four jobs DMly does on your Facebook page
Tap through, or let it run.
Page messages
Every message answered, even at 2am
Messenger enquiries land in the same inbox as WhatsApp and Instagram. The AI agent answers price, location, hours and delivery from your own documents, and anything unusual is assigned to a human with the full thread attached.
Going deeper
Facebook is still where a lot of Nigerian buying happens
Older, richer, more patient buyers
For furniture, building materials, cars, plots of land, generators and school admissions, Facebook is where the buyer with money is. They will message a page before they call a number, and they expect a reply the same day.
One page, several branches
Route messages by the area a customer mentions, so the Ikeja enquiry reaches the Ikeja manager. Each branch sees only its own chats, while you see everything and the response times of each.
Your page is an asset, not a noticeboard
Response rate badges, review ratings and reply speed all affect how your page performs. Answering inside minutes keeps the "very responsive" badge, which is free credibility on a page any buyer can compare against three competitors.
Keep the history when staff leave
When the person running the page leaves, their phone leaves with the conversations. Everything in DMly stays: contacts, notes, quotes sent, payments collected. Handover becomes a login change, not a crisis.
Keep going
Facebook, and the rest of your channels
Put your Facebook page to work
Connect your page and stop losing enquiries in the notification pile.