DMly
TikTok DM automation in Nigeria

TikTok DM automation that turns views into conversations

A video with 200,000 views is worth nothing if the comments go unanswered. DMly catches the interest while the video is still trending and moves it to a chat you can close.

Comment capture DM replies Straight into WhatsApp
Nigerian skincare founder filming a product demonstration
From video to customer
The basics

How TikTok DM automation works in Nigeria

A video can go viral overnight. The buyers in the comments do not wait until morning.

Comments get a reply while the video is hot TikTok DM automation answers buying comments, such as "how much?", with a reply and a message, so interest does not go cold.
DMs are answered in seconds Direct messages on TikTok land in your team inbox and get an answer from keyword flows or an AI agent.
Serious buyers move to WhatsApp A reply can carry a WhatsApp chat link, where you can book, invoice and take payment in naira.
One inbox for everything TikTok sits beside WhatsApp, Instagram and Facebook, so one team handles every channel.
Why it matters

TikTok brings the crowd, DMly brings the sale

Nigerian brands are getting real reach on TikTok. The gap is what happens after someone comments how much.

Comment routing Every how much gets an answer DMly watches your comments for buying signals and replies with a link that opens a WhatsApp chat, pre-filled with the product.
Bio link A WhatsApp link in your bio Put a WhatsApp chat link in your bio. A DMly growth link with its own reference tells you which campaign brought the customer.
Attribution Know which video paid for itself Each video can carry its own keyword, so you see bookings and naira collected per post.
Getting started

How to set up TikTok DM automation in Nigeria

Step 1 Connect your TikTok business account Comments and DMs start arriving in the inbox.
Step 2 Choose the buying keywords Words like PRICE or HOW MUCH that get an automatic reply.
Step 3 Add a WhatsApp link to the reply So buyers can continue where you can close the sale.
Step 4 Let an AI agent answer the rest Trained on your products and prices.
Why DMly

Why Nigerian businesses choose DMly

What your customers already do on WhatsApp, Instagram and Facebook, handled in one place and priced in naira.

01Priced in nairaPlans from ₦29,000 a month, and Meta's message costs explained in naira before you send.
02The official WhatsApp APIRuns on Meta's official WhatsApp Business API, on your own number.
03Every channel, one inboxWhatsApp, Instagram, Facebook, TikTok, Telegram, SMS and website chat, answered by one team.
04Bookings and payments in the chatTake bookings, send invoices and share Paystack payment links without leaving the conversation.
05Set up for you, freeTell us what you want to automate and we build it with you, including help with Meta business verification.
06People you can reachCall or WhatsApp our team on 0806 121 1164.
Start your 7-day free trialChat with us on WhatsAppNo card needed for the trial. Setup help is free.
Common questions

TikTok DM automation in Nigeria: what businesses ask

Is this allowed?
Yes. You are replying to public comments and inviting people to message you, which is exactly what the platform is for.
Do I need a TikTok business account?
Yes, a free TikTok Business account is required to connect.
Can DMly reply to TikTok comments?
Yes. Buying comments can get an automatic reply, and DMs on TikTok are answered in the team inbox.
Is a commenter the same contact as someone who DMs me?
TikTok does not link the two, so a person who comments and a person who messages appear as separate contacts.
Can I sell directly on TikTok with DMly?
Move serious buyers to WhatsApp with a chat link, then book, invoice and take payment there.
How much does TikTok DM automation cost in Nigeria?
DMly plans start at ₦29,000 a month, with every channel included.
Watch it work

A viral video, and the sale that usually escapes

TikTok gives you the crowd for free. The money is in what happens in the next ten minutes.

NG Naija Gadget Hub From TikTok · WhatsApp
I saw the power bank on TikTok, how much? Hi! The 30,000mAh is ₦34,500, with a 6 month warranty. Lagos delivery is free.
Comments become chats Buying-signal comments get a reply with a link that opens WhatsApp, product already attached.
You know which video sold Every conversation is tagged with the video it came from, so you make more of what works.
Crowds do not break it Two thousand comments in an hour is a normal Tuesday for the AI agent.
Going deeper

Why TikTok traffic leaks, and how to plug it

Attention has a ten minute shelf life Someone sees your video at 11pm, comments, and forgets you by morning. If your reply lands within a minute while they are still scrolling, you are selling to a warm buyer. An answer the next day is a cold lead.
"How much" is a queue, not a conversation A video doing numbers produces hundreds of identical questions. Answering them by hand means you stop making content, which kills the reach that produced the questions. Automating the first answer is what lets you keep posting.
Move fast, move to WhatsApp TikTok DMs are a poor place to sell: no payment, weak search, easy to lose. A link that opens WhatsApp with "I want the 30,000mAh power bank" already typed puts the customer in a channel where you can invoice, remind and deliver.
Know your cost per customer per video Because every chat carries the video it came from, you can see that one review video produced 40 orders and a dance trend produced none. That is what decides your next ten posts.
What changes

Typical results after routing TikTok comments into chat

1 min Median reply to a buying comment
5x More TikTok viewers who reach checkout
100% Of conversations tagged to a video
24/7 Answers while you sleep and post
Keep going

After the comment

WhatsApp API WhatsApp Business API in Nigeria Where the sale closes. Payments Collect payments on WhatsApp Payment links in naira. Instagram Instagram DM automation The same playbook on reels. Retail Sell on WhatsApp in Nigeria For shops that sell from videos.

Catch the buyers while the video is still hot

Connect TikTok and route every interested comment into your WhatsApp inbox.

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