DMly
Google reviews for Nigerian businesses

Get more Google reviews, asked for at the right moment

Ask an hour after a happy visit on the channel they already use, and people say yes. DMly sends the request automatically, brings new Google reviews into your inbox so you can reply from the same screen, and shows your rating week by week.

Automatic review requests Google and Facebook Reply from your inbox Rating dashboard
Satisfied Nigerian salon customer sharing a positive review
Customer feedback
The basics

Why Google reviews matter for Nigerian businesses

People search "near me" and pick from the top three. Reviews decide who is in the top three.

Reviews decide the map results When someone searches for a salon, a clinic or a restaurant near them, Google weighs how many reviews you have, how recent they are and how you respond.
Happy customers forget to write them Most satisfied customers never think to leave a review. Unhappy ones do. Asking at the right moment fixes the balance.
WhatsApp is where people say yes A request in the WhatsApp chat they already used gets answered far more often than an email nobody opens.
Replies show you are listening Answering every review, good or bad, tells the next customer you care. With DMly, new Google reviews arrive in your inbox and you reply from there.
The system

Reviews as a routine, not a favour

Timing One hour after the visit Not next week. The request goes out while they are still admiring the result.
Filtering Catch unhappy customers first Ask how it went. Happy customers get the review link, unhappy ones get your manager, privately.
Replies Respond to every review AI drafts a reply in your tone within minutes, which Google rewards and customers notice.
Tracking Rating and velocity See rating, new reviews per week and which branch or staff member earns the most stars.
Side by side

Asking for Google reviews by hand against automatic requests

What you need Asking by hand Automatic review requests with DMly
Who gets asked Whoever you remember Every customer after a visit
When they are asked Days later, if at all At the moment you choose
Where they are asked In person, then forgotten In the WhatsApp chat they already used
Seeing new Google reviews Checking Google by hand In your inbox, next to your chats
Knowing if it works A guess New reviews and rating, week by week
Getting started

How to get more Google reviews in Nigeria with DMly

Step 1 Connect your Google Business Profile Your reviews and rating come into DMly next to your chats.
Step 2 Turn on review requests Choose when the request goes out, for example an hour after an appointment or a delivery.
Step 3 Reply to every review Thank the happy ones and answer the unhappy ones quickly, in public, from your inbox.
Step 4 Watch the rating See new reviews and your average rating week by week.
The numbers

What a review routine does in eight weeks

Across Nigerian salons, clinics, gyms and restaurants running automated review requests.

4.9 Typical rating, up from 4.4
3x More reviews per month
68% Ask-to-review conversion within the hour
41% More map views for the location
Going deeper

Reviews are local SEO, and local SEO is money

Recency beats volume Two hundred reviews from 2022 look worse than forty from this quarter. Google favours businesses with a steady stream, and so do customers, who scroll to check whether you are still good. A routine that asks every satisfied customer keeps the stream flowing without anybody having to remember.
Ask at the moment of relief One hour after the visit, the treatment, the delivery or the meal. Not the next week, when the feeling has faded. DMly triggers on completed appointments and delivered orders, so timing is automatic.
Catch the unhappy ones privately first A quick private "how was it?" gives a dissatisfied customer somewhere to vent that is not Google. You get the chance to fix it, and the public review that follows is usually written by someone you have already won back.
Answer every review, in your own voice Thanking a five-star reviewer takes ten seconds and makes the next reader trust you. Answering a one-star calmly, with a specific remedy, does more for your reputation than the complaint costs you. DMly drafts both and waits for your approval.
Put the good ones to work Reviews are content. Use the best ones on your website, in your Instagram highlights, in your broadcasts and on your prices page. A quote from a real customer in Surulere sells better than any copy you or we could write.
Keep going

Built around the visit

Google Business Profile Manage your profile Reviews, posts and profile details in one place. Bookings Ask after every appointment Review requests tied to the booking. Salons Reviews for salons The trade where reviews move bookings fastest. Restaurants Reviews for restaurants Ask the evening after the meal.
Why DMly

Why Nigerian businesses choose DMly

What your customers already do on WhatsApp, Instagram and Facebook, handled in one place and priced in naira.

01Priced in nairaPlans from ₦29,000 a month, and Meta's message costs explained in naira before you send.
02The official WhatsApp APIRuns on Meta's official WhatsApp Business API, on your own number.
03Every channel, one inboxWhatsApp, Instagram, Facebook, TikTok, Telegram, SMS and website chat, answered by one team.
04Bookings and payments in the chatTake bookings, send invoices and share Paystack payment links without leaving the conversation.
05Set up for you, freeTell us what you want to automate and we build it with you, including help with Meta business verification.
06People you can reachCall or WhatsApp our team on 0806 121 1164.
Start your 7-day free trialChat with us on WhatsAppNo card needed for the trial. Setup help is free.
Questions

Getting more Google reviews in Nigeria

Which platforms?
Google Business Profile primarily, plus Facebook ratings, and TripAdvisor for hospitality.
Can we filter out bad reviews?
No, and any tool promising that risks your profile. We help you catch problems early and respond well.
Who writes the responses?
DMly drafts, you approve. You can also set certain replies, like thanking five-star reviews, to go automatically.
Will customers be spammed?
One request, one reminder, never again. Customers who already reviewed are excluded automatically.
Is it allowed to ask customers for Google reviews?
Yes. Asking real customers for an honest review is fine. Offering a reward for a review, or asking only happy customers to post, goes against Google’s rules.
When should I ask for a review?
Soon after a good experience: an hour after the appointment, the evening of the delivery, the day after the meal.
Can I reply to reviews from DMly?
Yes. New Google reviews come into your inbox and you write and post your reply from the same screen.
Does a review request cost anything?
A review request sent on WhatsApp is a template message, which Meta bills at the Nigeria rate. DMly adds nothing.

Become the highest rated business in your area

Reviews are local SEO. Ask properly and the map result follows.

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