Nigeria
For restaurants, lounges and food vendors
Take orders and reservations on WhatsApp
Menu as a tappable list, orders confirmed with payment before dispatch, reservations that do not clash, and a Friday broadcast that fills the lounge.
Menu in chat
Pay before dispatch
Table reservations
Rider updates
The problem
Where food businesses lose orders
Screenshot menus
Nobody can read your PDF
A blurry menu screenshot means five back and forth messages before anybody orders anything.
Wrong orders
Typed orders get mixed up
Tap-to-order removes the guesswork about quantity, size and which branch.
Chasing payment
Food goes out unpaid
Riders leave before money lands and you spend the evening chasing transfers that never come.
Double bookings
Two groups, one table
Reservations in a WhatsApp group and a notebook clash at exactly the wrong moment on Saturday night.
Quiet weekdays
No way to fill Tuesday
You have thousands of past customers and no way to reach them with today’s special.
No reviews
Happy customers say nothing
They loved the food and never told Google, so the shop down the road outranks you.
The journey
An order taken, paid and dispatched in one thread
The menu is tappable
A list message shows today’s items with naira prices, so nobody asks what is available.
Payment clears first
The order only prints in the kitchen once the transfer or card payment is confirmed.
They know where the food is
Dispatch and rider details are sent automatically, so nobody calls the restaurant to ask.
Customer journey
From hungry to reordering
01
They find you
Instagram, TikTok or Google. One tap opens WhatsApp with your menu already loading.
02
They order
Tappable menu, quantities, branch and delivery address confirmed without a single phone call.
03
They pay
Payment link in chat, receipt in chat, and the kitchen ticket only opens once it clears.
04
They eat
Dispatch notice, rider name and number, then a message when the order is delivered.
05
They come back
A review request after the meal, and the Friday special sent to everyone who ordered this month.
The benefit
What the kitchen and the front of house gain
Nobody is glued to the phone
The agent handles delivery fees, opening hours and menu questions so your staff handle food.
Cash is collected upfront
No more chasing transfers after the rider has already left with the food.
Quiet nights get busy
One broadcast to past customers at 4pm on a Friday moves more covers than a week of posting.
You see what sells
Orders by item, branch and channel, so you cook what people actually buy.
Typical impact
What food businesses see on DMly
40%
More orders completed when the menu is tappable instead of a screenshot.
100%
Of delivery orders paid before dispatch.
4 min
Average time from first message to a paid order.
2x
Reviews collected once requests are automatic.
Questions
What restaurant owners ask us
Can it handle more than one branch?
Yes. Customers pick the branch, and the order, payment and rider details route to that branch only.
Does it work with my POS?
Orders can be exported or pushed to Google Sheets, and we integrate with common Nigerian POS tools on request.
What about reservations?
Table availability, group size and a deposit for large bookings, all in chat with a reminder on the day.
Fill tables and take orders in the chat
No card needed. Our Abuja team gets on a call and sets it up with you.