Nigeria
Google Business Profile management in Nigeria
Google Business Profile management for Nigerian businesses
When somebody searches for a salon in Wuse or a dentist in Lekki, your profile is the shopfront. DMly brings your Google reviews into the inbox, asks happy customers for new ones and shows your rating week by week.
Google reviews in your inbox
Automatic review requests
Reply from your inbox
Google reviews
The basics
What Google Business Profile management means with DMly
Your Google profile is the shopfront people see first when they search near them.
Reviews come to you
New Google reviews land in your DMly inbox beside your chats, so you see them the day they arrive.
Reply from the same screen
Write and post your public reply to each review from DMly, without logging into Google.
Ask for reviews at the right moment
A request goes out on WhatsApp after a visit or delivery, when the customer is happiest.
Watch your rating move
See new reviews and your average rating week by week.
Local SEO, done through chat
Reviews and response time are what rank you locally
Google weighs review count, review recency and how fast you respond. All three are conversation problems, which is what DMly does.
Reviews
Google reviews in the team inbox
New Google reviews land beside your WhatsApp chats, and you post your public reply from the same screen.
Review requests
Ask at the right moment
An hour after a happy visit, DMly sends the direct review link on WhatsApp. That timing is why the requests convert.
Review replies
Respond to every review
AI drafts a reply in your tone for every review, good or bad, and you approve it with one tap.
Ratings
Watch the average climb
Track rating, review velocity and which staff member earns the most five stars.
Getting started
How to set up Google Business Profile management in Nigeria
Step 1
Connect your Google Business Profile
Your locations and reviews come into DMly.
Step 2
Turn on review requests
Choose when the WhatsApp request goes out after a visit.
Step 3
Reply to every review
From the inbox, good ones and bad ones.
Step 4
Keep the profile right
Opening hours, photos and details that match your business.
Why it pays
What review count and reply speed do to a local business
Google weighs how many reviews you have, how recent they are, and how fast you reply. All three are conversation problems.
4.9
Typical rating after eight weeks of asking properly
3x
More reviews than asking by hand
68%
Of customers leave one when asked within the hour
Every review
Lands in your inbox for a reply
Going deeper
How to win the map result in your area
Ask at the right moment, every time
The hour after service is when someone is happiest and most likely to type. DMly sends the request automatically with your direct Google link, so the customer taps twice and is done. Nobody on your team has to remember, and nobody has to feel awkward asking.
Reply to every review, especially the bad ones
An unanswered one-star review is worse than the review itself. Replies show Google and future customers that the business is alive. DMly drafts a calm, specific response for you to approve in seconds, and alerts the manager immediately when something below three stars arrives.
Your replies are public
Every reply you post to a review is read by the next person deciding between you and the business down the road. A quick, calm reply to a bad review often wins more customers than the review cost you.
Keep the profile itself honest
Opening hours that are wrong during Ramadan or public holidays, an old phone number, missing photos. These quietly cost you visibility. Your DMly dashboard flags profile gaps beside your review numbers so it gets fixed once a month instead of never.
Multiple branches, separate scores
Each location has its own profile, its own reviews and its own response time. See them side by side, so the Surulere branch cannot hide behind the Lekki numbers, and the manager who is doing it right is visible.
Why DMly
Why Nigerian businesses choose DMly
What your customers already do on WhatsApp, Instagram and Facebook, handled in one place and priced in naira.
01Priced in nairaPlans from ₦29,000 a month, and Meta's message costs explained in naira before you send.
02The official WhatsApp APIRuns on Meta's official WhatsApp Business API, on your own number.
03Every channel, one inboxWhatsApp, Instagram, Facebook, TikTok, Telegram, SMS and website chat, answered by one team.
04Bookings and payments in the chatTake bookings, send invoices and share Paystack payment links without leaving the conversation.
05Set up for you, freeTell us what you want to automate and we build it with you, including help with Meta business verification.
06People you can reachCall or WhatsApp our team on 0806 121 1164.
Start your 7-day free trialChat with us on WhatsAppNo card needed for the trial. Setup help is free.
Questions
Google Business Profile management in Nigeria: what businesses ask
Can you get reviews removed?
Nobody can promise that. We can flag reviews that break Google policy and help you respond well to the rest.
Is incentivising reviews allowed?
No, and it risks your profile. Asking at the right moment works better anyway.
Do we need a verified profile?
Yes, verified and owned by you. We can help with the verification steps.
Does this work for service areas?
Yes, for businesses without a walk-in address too, though messaging availability varies by category.
Can customers message me through Google with DMly?
No. Google Business Profile is not a messaging channel in DMly. Reviews come into the inbox, and you post replies from there.
Can DMly post my replies to Google reviews?
Yes. You write the reply in DMly and it is posted to Google as your public owner reply.
Is it allowed to ask customers for reviews?
Yes, from real customers, for an honest review. Rewards for reviews, or asking only happy customers, go against Google’s rules.
How much does Google Business Profile management cost in Nigeria?
DMly plans start at ₦29,000 a month, with every channel included.
Keep going
Reviews, and what wins the map
Own the map result in your area
Faster replies and more five star reviews move you up the local pack.