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Comparisons & Reviews

Best Interakt Alternatives for WhatsApp Business in 2026

DT
DMly Team
Nov 10, 2026 · 25 min read
Best Interakt Alternatives for WhatsApp Business in 2026

Nine and a half paise is the smallest number in this guide to Interakt alternatives, and it may decide more of your bill than any plan price on the page. It’s the gap between what Interakt charges to deliver one marketing message to an Indian customer on its Growth plan, ₹0.958, and what Meta itself charges for that same message, ₹0.8631.

You can’t pay nine and a half paise with anything in your wallet. Nobody can. You only ever pay it ten thousand times at once, on the morning your festive campaign goes out, and then it’s ₹949.

That’s the honest way into this comparison, because Interakt isn’t a bad product and the plan price isn’t the problem for most people who leave. Its plans are cheap, and every one of them comes with unlimited agents. The question is which part of the bill you’re trying to shrink, and whether the alternative you’re looking at actually shrinks it. Two of the best-known Indian alternatives charge a bigger margin per message than Interakt does.

In this guide, we’ll look at what Interakt costs today, why people look elsewhere, who charges more than Meta for a message (with the rupee arithmetic), seven alternatives sorted by team size and sending volume, how they compare side by side, where DMly fits and where it doesn’t, what changes outside India, and how to move your number without losing your templates.

The Short Answer: Interakt Alternatives by Team Size and Send

The best Interakt alternatives depend on two things: how many people need to log in, and how many messages you send a month. Interakt is strongest when many people answer chats and the business sends relatively little. It’s weakest when a small team sends a lot, because that’s when its margin on every message adds up.

So start by placing yourself on the grid below. Everything else in this guide is detail.

  • Many people, light send: stay on Interakt, honestly. If you sell on Shopify, Zoko’s Starter plan also gives you unlimited agents.
  • Few people, heavy send: pick a platform that passes Meta’s rate straight through. DMly, respond.io and Zoko (from its Plus plan) all say they do.
  • Many people, heavy send: respond.io Growth, DMly Premium, or Zoko’s bigger plans if you’re on Shopify.
  • Few people, small rupee budget: AiSensy, Wati’s Growth plan or DMly Starter. Read the margin section before you pick AiSensy or Wati.
  • Leaving because of the $74.99 AI add-on: DMly and respond.io include AI in the plan; DoubleTick’s Pro + AI plan includes AI agents.
A two-by-two grid of Interakt alternatives by team size and monthly send. Many people, light send is Interakt's home ground with unlimited agents on Growth at $55 a month, or Zoko Starter for Shopify stores. Many people, heavy send: respond.io Growth, DMly Premium and Zoko Elite or Max. Few people, light send: AiSensy Free Forever or Basic at 1,500 rupees, Wati Growth at $39 with three users, and DMly Starter at $29 billed yearly. Few people, heavy send, where a per-message margin hurts most: DMly Growth at $65 billed yearly and Zoko Plus at $79.99.
Interakt’s unlimited agents make it hard to beat in the top-left corner. Its per-message margin makes it easiest to beat in the bottom-right.

What Does Interakt Cost in October 2026?

Interakt’s Growth plan is $55 a month plus taxes on monthly billing, or $149 a quarter, and it includes unlimited agents; WhatsApp message fees, the AI agents and the Sales CRM are all charged on top. We read the page on 13 October 2026. From our location it redirected to Interakt’s dollar pricing page, and it opened on the quarterly view.

Here’s what it shows:

  • Starter: $12 a month on monthly billing, but the card says “Includes Instagram Only”. On quarterly billing it’s $69 a quarter and you “Pick any one channel”, WhatsApp or Instagram.
  • Growth: $55 a month (+taxes) or $149 a quarter. WhatsApp and Instagram, FAQ automations, linear chatbot flows, catalogues, native WhatsApp payments and public APIs.
  • Advanced: $69 a month (+taxes) or $189 a quarter. Adds branching chatbot flows with API calls and conditions, chat auto-assignment and advanced webhooks.
  • Enterprise: on request. Adds the RCS channel, a dedicated account manager, and two lines worth reading twice: “No Markup Charges” and “No Templates Markups”.

Three things sit outside those plans. The WhatsApp AI Agents are an add-on at $74.99 a month, for Growth and Advanced only. The Sales CRM is its own product, shown on the same page at ₹2,499 a month with five sales agents included and more at ₹499 each. And every message you send is billed at Interakt’s own per-message rate, which we’ll get to in a moment.

Two limits are easy to miss. Custom fields stop at 15 on Starter, 25 on Growth and 30 on Advanced, and tags at 15, 30 and 45. If you store a lot about each customer, that ceiling arrives before any other.

We’ve taken Interakt apart line by line in our Interakt review, including why the $12 figure that circulates in most comparison articles isn’t a WhatsApp plan. This guide is about where to go instead, so we’ll keep Interakt itself brief from here.

Why Do Businesses Look for an Interakt Alternative?

Most businesses look for an Interakt alternative for one of four reasons: the margin on every message, the AI add-on that costs more than the plan, the two-channel limit, or the custom-field ceiling. Each one points to a different replacement, which is why “what’s the best alternative?” has no single answer.

  1. The per-message margin. Interakt prints its own rate for each message category, by country and by plan, and for Indian numbers those rates sit above Meta’s. If you send a lot, this is usually the biggest number on your bill.
  2. The AI add-on. At $74.99 a month, the AI agents cost more than the Growth plan they attach to. If you wanted AI to answer the routine questions, your real price is $129.99 before a single message.
  3. Two channels. Interakt covers WhatsApp and Instagram, with RCS on Enterprise. If your customers also message you on Facebook Messenger, Telegram, TikTok or by SMS, they’ll stay in separate apps.
  4. The custom-field ceiling. Twenty-five fields on Growth sounds like plenty until you’re storing size, city, plan, renewal date, source, last order and three campaign flags.

And the reason that’s usually wrong: “it’s too expensive”. If your team is big and your send is small, Interakt’s flat price with unlimited agents is genuinely hard to beat. A ten-person inbox costs the same $55 as a two-person one. Before you switch, it’s worth knowing what Interakt still does well:

  • Unlimited agents on every plan.
  • Instagram automations built as a product (price-please replies, giveaway campaigns, collecting WhatsApp numbers from Instagram chats).
  • A click-to-WhatsApp ad launcher that also passes conversion data back to Meta, which is what lets Meta optimise your ads.
  • Native WhatsApp payments and specific Shopify flows, such as converting cash-on-delivery orders to prepaid.

If those are what you use every day, weigh them before you weigh the price.

The Per-Message Margin: Which Interakt Alternatives Charge More Than Meta?

Against Meta’s own rupee rate of ₹0.8631 for a marketing message to an Indian number, Interakt charges about 10 to 12 per cent more depending on the plan, DoubleTick about 15 per cent more and AiSensy about 26 per cent more, while DMly, respond.io and Zoko (from its Plus plan) say you pay Meta’s rate with nothing added. That’s the single most useful thing to know before you compare Interakt alternatives, because the platform you switch to for a lower bill might give you a higher one.

Here’s how we worked it out, so you can check it. Meta publishes its rate card in sixteen currencies. We downloaded the rupee card marked “effective October 1, 2026” from Meta’s pricing page on 13 October. Then we read each platform’s own printed rate for an Indian number on the same day, and divided one by the other.

Who you payMarketing, IndiaUtility, IndiaAbove Meta (marketing)
Meta’s own rate (INR card)₹0.8631₹0.115Baseline
Interakt Advanced₹0.949₹0.140About 10%
Interakt Growth₹0.958₹0.150About 11%
Interakt Starter₹0.970₹0.160About 12%
DoubleTick (its sheet, “Effective from 1st Oct 2026”)₹0.99₹0.1294About 15%
AiSensy (every plan)₹1.09₹0.145About 26%
DMlyMeta’s rate, paid to MetaMeta’s rateNone, per its pricing page
respond.ioMeta’s rateMeta’s rateNone (“no usage markups”)
ZokoMeta’s rate, paid to MetaMeta’s rateIts own fee instead: $0.015 a conversation on Starter

Every rate was read on 13 October 2026. The percentages are our arithmetic on their figures. Neither Interakt’s table nor AiSensy’s says whether the rate includes GST, so ask before you compare; Meta’s card is before tax.

A column chart of what each platform charges above Meta's own rate of 0.8631 rupees for 10,000 marketing messages to Indian numbers: AiSensy 2,269 rupees at 1.09 a message, DoubleTick 1,269 at 0.99, Interakt Starter 1,069 at 0.970, Interakt Growth 949 at 0.958, Interakt Advanced 859 at 0.949, and DMly and respond.io nothing. A note says Zoko passes Meta's rate through but adds $0.015 a conversation on Starter, read 13 October 2026.
Switching from Interakt to save on messages only works if the platform you move to charges less above Meta than Interakt does. Two of the best-known ones charge more.

Two that need their own note: Wati and Gallabox

Wati charges messages against its own rate card. It prints that card in dollars, not rupees, and the two versions linked from its pricing page on 13 October are both dated October 1, 2026: one for the Growth and Pro plans, one for Business. For a marketing message to an Indian number, the Growth and Pro card says $0.0148, against $0.0118 on Meta’s own dollar card. That’s about 25 per cent more. The other markets we checked land in exactly the same place. For Nigeria, Meta charges $0.0516 and Wati’s card says $0.0645. For the US and Canada, Meta charges $0.025 and Wati’s card says $0.0313. The Business card is cheaper, at $0.0139 for India, $0.0609 for Nigeria and $0.0295 for the US, which is about 18 per cent above Meta in all three. So on Growth and Pro, Wati’s margin is about as wide as AiSensy’s, just in dollars.

Gallabox says it plainly in its pricing FAQ: “WhatsApp conversation fees are charged by Meta and reflected on your invoice with our markup.” Its Enterprise column lists “Discounted markup”. The country figures live in its documentation rather than on the pricing page, so we haven’t put a number on it here. Our Gallabox review covers its meters in detail.

Why this got more important on 1 October 2026

Two kinds of message that used to be free are now billed by Meta. Free-form replies inside the 24-hour window (service messages) are charged after the first 1,000 a month per business number. And utility messages sent inside an open window, such as order updates and appointment reminders, are now charged with no free allowance. We’ve explained both in our guide to the WhatsApp pricing change on 1 October.

That matters here because Interakt’s utility margin is wider than its marketing one. On Growth it prints ₹0.150 for a utility message to India, against Meta’s ₹0.115. That’s about 30 per cent more, on exactly the kind of message a shop or clinic sends most.

Big Team, Light Send: The Hardest Interakt Alternative to Find

If ten or more people answer your chats and you don’t send big campaigns, very few Interakt alternatives will cost you less, because almost all of them charge per person. This is the one corner where the honest advice is often to stay.

Here’s the cheapest way we could price ten logins on each platform from its own page, before any message fees. Prices read 13 October 2026.

PlatformTen people logged inHow it’s built
Interakt Growth$55 a month (+taxes)Unlimited agents
Zoko Starter$49.99 a month + $0.015 a conversationUnlimited agents; Shopify only
AiSensy Basic₹4,500 a month₹1,500 for an owner and 5 agents, plus 4 at ₹750
DMly Growth$105 a month billed yearly$65 with 6 seats, plus 4 at $10
respond.io Starter$154 a month billed yearly$79 with 5 users, plus 5 at $15; no broadcasts on Starter
Wati Pro$199 a month billed yearly$79 with 5 users, plus 5 at $24
DoubleTick Pro + AI$308 a month, billed yearly10 agents included
Gallabox Essential$320 a month billed annually$248 with 6 users, plus 4 at $18

Two things stand out. Interakt and Zoko are the only two here where headcount doesn’t move the price. And AiSensy, priced in rupees, lands in the same range if you’re happy to pay per seat.

Zoko: unlimited agents, but only for Shopify stores

Zoko is the one alternative that matches Interakt’s seat policy, on its Starter plan only. Starter is $49.99 a month with “Unlimited agents, Add your whole team, free”. The catch is a fee of $0.015 a conversation on top of Meta’s rate, which Zoko labels “Markup on all conversations”. From Plus at $79.99, the first 5,000 conversations a month carry no markup, five agents are included and each extra one is $15.

Zoko says you pay “all WhatsApp messaging fees directly to Meta, at the rates on Meta’s published rate card”, and its plans are in dollars. Every feature is on every plan; the bigger plans only buy volume. Instagram is $9.99 a month extra, Messenger is free, and AI agents are an add-on from $24.99 a month plus $0.09 a resolution, with the first 100 free.

Where it’s wrong: it installs from the Shopify App Store. If you don’t sell on Shopify, it isn’t for you.

Or simply stay on Interakt

If your team is large, your campaigns are small and you’re happy with two channels, Interakt is probably still your cheapest option. Ask its team two questions instead of switching: what your rate would be on Advanced (it’s lower than Growth on every category), and whether an annual commitment changes the per-message rate. Both answers can save more than a migration.

Heavy Senders: Which Platforms Pass Meta’s Rate Straight Through?

If a small team sends tens of thousands of messages a month, the best Interakt alternatives are the ones that charge you Meta’s rate with nothing added, because the margin grows with every message and the platform fee doesn’t. Three platforms on this list say so in writing: DMly, respond.io and Zoko from its Plus plan.

A quick sum shows the scale. A store in Jaipur sending 30,000 marketing messages a month to Indian numbers pays Meta about ₹25,893. On Interakt Growth, the same send costs about ₹28,740, so the margin is roughly ₹2,847 a month. And that’s every month, before the plan fee. On AiSensy the same send would cost ₹32,700.

respond.io: no markup, but broadcasts start on Growth

respond.io prices by monthly active contacts, meaning the people you actually talk to in a month. At 1,000 of them, Starter is $99 a month on monthly billing or $79 a month billed yearly; Growth is $199 or $159; Advanced is $349 or $279. Users are 5, 10 and 10, with extras at $15, $25 and $30.

Its pricing page says WhatsApp fees “are not included in any respond.io subscription” and describes the WhatsApp connection as having “no usage markups or hidden fees”. Every plan includes AI credits that grow with your contact tier.

Where it’s wrong: Broadcasts and AI Agents are listed from Growth, not Starter, so a heavy sender’s real entry price is $159 to $199 a month. Above 1,000 contacts the price rises with your audience, so a big list costs more here even without a markup. Our respond.io review walks through that in detail.

Zoko Plus and up, for Shopify brands

For Shopify stores, Zoko’s higher plans are built for volume: Plus at $79.99 covers the first 5,000 conversations with no markup, Elite at $139.99 the first 100,000, and Max at $499.99 has no markup at all. Zoko’s own bill estimator counts every ten service messages as one conversation, which is worth knowing if most of your traffic is replies.

DMly also belongs in this corner. We’ll profile it on its own further down, with the places it doesn’t fit.

Small Team, Rupee Budget: The Indian Platforms Compared

If you’re a small Indian business with a tight budget, AiSensy and Wati are the two Interakt alternatives you’ll see most, and Gallabox sits a step above them in price. All three are popular with Indian sellers, and all three put something between you and Meta’s rate, which is the detail most lists of Interakt alternatives leave out.

AiSensy: the cheapest way in, the dearest per message

AiSensy prices in rupees, which is a real comfort if you’d rather not think about exchange rates. On monthly billing, read 13 October 2026:

  • Free Forever, ₹0: the WhatsApp Business API on your number, a Blue Tick application and a live chat dashboard. Broadcasting isn’t included.
  • Basic, ₹1,500 a month: broadcasts, retargeting and a shared inbox for an owner plus five agents. Extra agents are ₹750 a month each.
  • Pro, ₹3,200 a month: campaign scheduling, click tracking, 10 audience segments and up to 100 tags.
  • Higher tiers: ₹9,100 a month for an owner plus nine agents and faster sending, and ₹45,000 a month for up to 200 agents.

Quarterly billing saves 5 per cent and yearly 10. Message credits are prepaid separately. The chatbot builder is ₹2,500 a month for five chatbots, and the AI agent is ₹1,350 a month for 1,000 AI messages. AiSensy’s page is up to date on the 1 October change, with 1,000 free service messages a month per number.

Where it’s wrong: its India rates are ₹1.09 for marketing and ₹0.145 for utility, authentication and service. That’s about 26 per cent above Meta on every category, the widest margin on this list. If the reason you’re leaving Interakt is what you pay per message, AiSensy will make it worse. Our AiSensy review explains why its rupee and dollar price lists aren’t conversions of each other.

Wati: a familiar name with a hard seat limit

Wati’s Growth plan is $39 a month billed yearly, or $49 monthly, with three users and, in its own words, “No additional users”. Pro is $79 yearly or $99 monthly with five users and extras at $24. Business is $199 yearly or $249 monthly. Wati’s Astra AI agents are an add-on “priced separately”, and Shopify integration is $4.99 a month.

Where it’s wrong: if you’re coming from Interakt’s unlimited agents, three people on Growth will feel very small. And as we worked out above, its rate card for Growth and Pro sits about 25 per cent above Meta on every market we checked, and about 18 per cent above on Business. We’ve compared ten options to Wati itself in our Wati alternatives guide.

Gallabox: AI-first, and priced like it

Gallabox shows rupees and dollars side by side. Billed annually, Basic is $112 a month (₹2,399), Essential $248 (₹5,599) and Advanced $474 (₹13,599). Basic has a hard cap of three users; Essential includes six and Advanced ten, with extra users at $18 and $24. Its trial needs no card and comes with 500 AI credits.

Where it’s wrong: it isn’t a budget option. Basic alone costs twice Interakt Growth, and you still pay its markup on messages.

If the AI Add-on Is the Reason You’re Leaving Interakt

If you’re leaving Interakt because its $74.99 AI agents cost more than the plan, look for an alternative where AI is inside the plan price, and then check how many AI replies that actually buys. “Included” means different amounts on different platforms.

  • DMly: AI replies are on every plan, 500, 5,000 or 20,000 a month, and on Premium you can connect your own AI key for unlimited replies.
  • respond.io: AI credits on every plan, growing with your contact tier, but AI Agents themselves start on Growth.
  • DoubleTick: the Pro + AI plan includes up to 10 AI agents and 3,500 AI credits a month. Its Starter plan says “Not available on starter plan” against AI agents.
  • Gallabox: AI credits come with every plan, 500 a month on Basic, and extra credits are sold in packs.
  • AiSensy and Zoko: AI is an add-on, like Interakt’s, though both are cheaper than $74.99.

DoubleTick: AI included, but no trial and a team-sized entry price

DoubleTick’s Starter is $170 a month, billed yearly as $2,039, with five agents and no AI agents. Pro + AI is $308 a month, $3,694 yearly, with ten agents, up to ten AI agents and 3,500 AI credits. Its FAQ says plainly: “We don’t offer a free trial”, and suggests booking a demo. You can pay by card, UPI, net banking or bank transfer, which suits Indian buyers.

Where it’s wrong: it’s built for teams. On its compare grid, scheduled broadcasts appear only on Enterprise. Its per-message sheet, now headed “Effective from 1st Oct 2026”, puts an Indian marketing message at ₹0.99, about 15 per cent above Meta. Our DoubleTick review found more places where its pricing page disagrees with itself.

Every Option Side by Side, With Prices Read at Source

The cheapest paid entry to WhatsApp among these Interakt alternatives runs from ₹1,500 a month (AiSensy Basic) to $170 a month (DoubleTick Starter), but the seat policy and the message margin change the order once you add your team and your send. Every figure was read on the vendor’s own page on 13 October 2026.

PlatformCheapest plan with WhatsAppPeople includedMeta’s message rateAIFree plan or trial
Interakt$55 a month, or $69 a quarter for one channelUnlimitedOwn rate, about 10 to 12% above Meta in IndiaAdd-on, $74.99 a monthFree trial offered
AiSensy₹1,500 a month (Basic); free plan has no broadcastsOwner + 5, then ₹750 each₹1.09 marketing in India, about 26% aboveAdd-on, ₹1,350 a monthFree Forever plan
Wati$39 a month billed yearly3, no extras on GrowthOwn card, about 25% above on Growth and Pro, 18% on BusinessAstra add-on, priced separately7-day trial
Gallabox$112 a month billed annually3 (hard cap)Meta’s fee with Gallabox’s markupCredits includedTrial, no card
DoubleTick$170 a month, billed yearly5₹0.99 marketing in India, about 15% aboveFrom Pro + AI ($308)No free trial
Zoko$49.99 a month (Shopify only)Unlimited on StarterPaid to Meta; $0.015 a conversation on StarterAdd-on from $24.997-day trial
respond.io$79 a month billed yearly ($99 monthly); broadcasts from Growth5No usage markupCredits on every plan7-day trial, no card
DMly$29 a month billed yearly ($39 monthly)3, then $10 eachPaid to Meta, no markup500 to 20,000 AI replies included7-day trial, no card

Want the five best-known names compared on automation, broadcasts and what they do beyond messaging? Our head-to-head of Wati, Respond.io, Interakt, AiSensy and DMly covers that ground.

Is DMly a Good Interakt Alternative? Where It Fits and Where It Doesn’t

DMly is a good Interakt alternative if you send a lot with a small or mid-sized team, want AI without an add-on, or want bookings, invoices and more channels in the same inbox; it’s the wrong choice if your main reason for Interakt is unlimited agents or unlimited contacts. We make DMly, so read this as our claim sheet and check it against the trial.

Here’s where it fits:

  • No markup on messages. Our pricing page says you pay Meta’s standard per-message rates directly, and DMly never adds a fee on top. On every plan.
  • AI in the plan. 500, 5,000 or 20,000 AI replies a month on Starter, Growth and Premium, and unlimited with your own AI key on Premium.
  • More channels in one inbox. WhatsApp, Instagram, Messenger, TikTok, Telegram, a website live chat widget and SMS, with Instagram comment-to-DM automation.
  • The rest of the business. Bookings and classes, invoices and payment links, a CRM with pipeline stages, and Google review requests, all on every plan.
  • Indian payments. You can connect Razorpay, and send a Pay now button in the chat when someone orders from your WhatsApp catalogue.
  • Store automations. Shopify and WooCommerce events can start WhatsApp flows, including “where is my order?” replies.

And here’s where it doesn’t:

  • Seats are metered. Three on Starter, six on Growth, fifteen on Premium, then $10 each. A big team on a light send will pay more than on Interakt.
  • Contacts are capped. 3,000 active contacts on Starter and 10,000 on Growth, with extras at $15 per 1,000. Interakt has no contact limit on any plan.
  • Template messages are capped too. 10,000, 50,000 or 300,000 broadcast and template messages a month. Interakt lists unlimited messages, subject to your Meta limit.
  • No rupee price list. DMly is priced in US dollars for Indian businesses, so your subscription moves with the exchange rate. (Nigeria is the exception, with naira pricing.)
  • Native WhatsApp Pay isn’t described in our docs. Checkout runs through the gateway you connect. If WhatsApp Pay inside the chat matters to you, Interakt lists it on Growth.

So the honest verdict mirrors the grid at the top. A Pune clothing brand with three people sending 40,000 messages a month will likely pay less on DMly Growth than on Interakt Growth once messages are counted. A Chennai support desk with twenty agents and a small send almost certainly won’t.

Outside India: What Changes in the US, Nigeria, the UK and the Gulf?

Interakt sells well beyond India, and its margin travels with it: on Growth, its printed dollar rates run roughly 10 to 12 per cent above Meta’s in every market we checked. What changes from country to country is which messages matter, and so which Interakt alternatives are worth a look.

Interakt’s country table, switched to dollars, shows these Growth plan marketing rates, rounded to a tenth of a cent as Interakt prints them. Meta’s own figures come from its dollar card effective 1 October 2026.

  • United States: Interakt $0.028, Meta $0.025. But Meta doesn’t currently deliver marketing templates to US numbers at all, so a US business is really comparing utility and service messages, plus seats. For a med spa in Houston or a dental practice in Phoenix, the seat policy and AI usually matter more than the marketing rate.
  • Nigeria: Interakt $0.057, Meta $0.0516. A Lagos fashion store paying in dollars feels both the margin and the exchange rate. DMly has a naira price list for Nigeria, which most platforms here don’t.
  • United Kingdom: Interakt $0.070, Meta $0.0635. A London salon chain sends mostly reminders, so the utility rate (Interakt $0.029 against Meta’s $0.022) matters more than the marketing one.
  • UAE and Saudi Arabia: Interakt $0.064, Meta $0.0576. Meta raised marketing rates in both on 1 October 2026, from about five cents, so check any Gulf figure dated before then.

Meta’s own rates for every market are on our WhatsApp Business API pricing by country page. Whichever platform you choose, compare its rate to Meta’s card in your billing currency, not to another platform’s.

One more note for Indian businesses. Meta has been moving India to rupee billing since 1 January 2026. Its pricing page says eligible customers (partners and businesses billed by Meta directly, with India as their billing country) must move every WhatsApp Business Account to rupees by 31 December 2026, or Meta stops delivering their messages from 1 January 2027. If you’ll pay Meta directly after you switch, ask your new provider whether that applies to your account.

Leaving Interakt: What Moves With Your WhatsApp Number

When you leave Interakt, your WhatsApp number moves with you, and your approved templates come too if the WhatsApp Business Account is yours; your chat history, opt-out list, chatbots and campaign reports don’t move on their own. A number can only be connected to one provider at a time, so the move happens at Meta and your new platform picks it up at the end.

A flow for leaving Interakt. First turn off two-step verification and export chats, the opt-out list and campaign reports. Then the question: who owns your WhatsApp Business Account, checked in your own Meta Business Manager. If you do, the number moves with the account along with approved templates, quality rating and messaging limit, often a same-day switch. If your old provider does, ask them to release it, and templates must be resubmitted, so plan for days of reviews. Chat history, opt-outs, chatbot flows and broadcast stats never move on their own.
The single question that decides whether a switch takes an afternoon or a week: whose Business Manager holds the WhatsApp Business Account.

Here’s the order that keeps you trading. It’s written from DMly’s migration guide, but the Meta steps are the same whichever Interakt alternative you pick.

  1. Find out who owns the WhatsApp Business Account. Log in to your own Meta Business Manager. If the account is there and you’re an admin, your templates will come with you. If it isn’t, ask Interakt to release the number before you do anything else.
  2. Export everything while you can still log in. Chat transcripts, your opt-out list and campaign reports. Once the number moves, your old tool stops receiving on it, and none of this imports later.
  3. Turn off two-step verification on the number. DMly’s connect screen asks you to disable it when migrating from another provider, and a migration attempted with it on fails.
  4. Set up the new platform first. Invite your team, add your products or services, and build the flows you actually use. Nothing here touches your live number.
  5. Move the number on a quiet day. There’s a short gap between the old tool losing the number and the new one registering it, so pick your quietest hour, not a sale day.
  6. Get templates moving straight away. Refresh to see which came across, and submit any that didn’t. Nothing you send to a customer outside the 24-hour window works until its template is approved.
  7. Import contacts, then broadcast. Leave out anyone who opted out at Interakt. Importing a list isn’t consent, and WhatsApp holds you to what each customer agreed to.

Coming from the free WhatsApp Business app rather than another platform? Some providers, DMly included, can connect your number in co-existence mode, so the phone app keeps working alongside the platform. Our WhatsApp co-existence guide explains what turns on and what turns off.

Frequently Asked Questions

What is the best Interakt alternative?

It depends on what you’re replacing. For a small team that sends a lot, pick a platform that passes Meta’s rate through with no markup, such as DMly or respond.io. For a large team that sends little, Interakt’s unlimited agents are hard to beat, and Zoko’s Starter plan matches them for Shopify stores. For the lowest rupee entry price, AiSensy’s Basic plan is ₹1,500 a month, but its per-message rate is higher.

Which Interakt alternatives are cheaper per message?

Of the Interakt alternatives we checked on 13 October 2026, DMly, respond.io and Zoko from its Plus plan say you pay Meta’s own rate with nothing added. AiSensy (₹1.09 for an Indian marketing message) and DoubleTick (₹0.99) both charge more per message than Interakt Growth (₹0.958). Meta’s own rupee rate is ₹0.8631.

Is AiSensy cheaper than Interakt?

On the plan, often yes: AiSensy has a free plan and a ₹1,500 Basic plan. On messages, no. AiSensy’s Indian marketing rate is ₹1.09 against Interakt Growth’s ₹0.958, and its utility rate is ₹0.145 against ₹0.150. Which is cheaper overall depends on how much you send and how many agents you need.

Which Interakt alternatives have unlimited agents?

Of the seven here, only Zoko’s Starter plan offers unlimited agents, and Zoko installs from the Shopify App Store. AiSensy includes an owner plus five agents on Basic; everyone else includes three to ten people and sells extra seats.

Is there a free alternative to Interakt?

AiSensy’s Free Forever plan gives you the WhatsApp Business API, a Blue Tick application and a live chat dashboard for ₹0, but broadcasting isn’t included and you still pay for messages. DMly, respond.io, Wati and Zoko offer seven-day trials instead.

Can I move my WhatsApp number from Interakt to another platform?

Yes. A number can be connected to one provider at a time, so you move it at Meta and connect it to the new platform. Turn off two-step verification first. If the WhatsApp Business Account is in your own Business Manager, your approved templates come with it; if not, you’ll need to resubmit them.

Do Interakt alternatives charge for service messages after 1 October 2026?

Meta charges for service messages from 1 October 2026 after the first 1,000 a month per business number, whichever platform you use. What differs is the rate on top: AiSensy prints ₹0.145 and Interakt Growth ₹0.128 for an Indian service message, against Meta’s ₹0.115.

Choosing Between Interakt Alternatives: The Paisa, Recounted

Nine and a half paise is still too small to hand to anyone. But now you know where it goes. Multiply it by your monthly send and set it beside what Interakt saves you in seats, and you have most of the decision.

If the seats win, stay, or try Zoko if you’re on Shopify. If the paise win, move to one of the Interakt alternatives that pass Meta’s rate straight through, and make sure it doesn’t swap a margin for a seat bill you can’t carry. And if what you really want is AI, more channels, or bookings and payments in the same place as your chats, that’s where DMly fits. Run your own numbers through the seven-day trial, and check our arithmetic while you’re at it.

DT
DMly Team
Writer at DMly

Writing about WhatsApp automation, bookings and growth for local business.

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